Terms and Conditions

These terms and conditions are a guideline for our responsibilities to you as a distance seller. We appreciate you reading these terms before you place an order with us.

We endeavour to maintain a functional and secure website that enables you to contact us easily.

We reserve the right to change or cancel any offers or promotions that we may have, but we will always honour any orders placed before we make any such changes.

Your Right to Cancel

You can cancel your order within our specified time frame or within the mandatory time frame allowed within the applicable distance selling regulations if they are different. If the order has not been dispatched, then a prompt refund will ensue. If already sent, we require the order to be returned prior to issuing a refund. Returns should be sent tracked to ensure their delivery.

Payment and Taxes

All prices include value added tax (VAT) and no further VAT charges will me made after you place an order with CoolSquared.

We will only charge your card the amount the CoolSquared website quoted at the time of ordering. We never make automatic repayments. If you decide to change your order or add to it after you have placed an initial order, we will require your permission to charge the extra amount to your credit/debit card.