Privacy Policy

At CoolSquared we take your confidentiality and privacy very seriously.

We appreciate your confidentiality and privacy, so we ensure that we protect you by the means listed below:

Our website tracks what pages have been visited, so as to improve your customer experience. We do not spam you with targeted advertising, and any information gathered on page viewings is anonymous. No cookies or spying techniques are used to (re)target marketing to you after you visit the website.

When you enter information such as your address onto our site, it is transmitted securely to our database using verified HTTPS encryption. If you do not order or make a reorder, your details will be deleted from the database after 12 months.

When buying goods from CoolSquared by debit or credit card, you will be passed to Secure Trading when entering card details, as we prefer not to hold on to credit/debit card information and rather allow security professionals to handle this data.

The transaction on your bank statement will have no mention of CoolSquared or details of the products ordered. The transaction will show as Stand Consultants Limited to protect your right to confidentiality. If you order using PayPal, the transaction will state HL Product, again to ensure your right to complete privacy.

Your order will arrive in a sealed opaque plastic envelope, with no mention of us and the returns label on the back will be marked with the company name as mentioned above. In addition to this, we never send invoices to your billing address or any other mail such as marketing material to your delivery address.

You will only receive emails from us if you specifically opt-in to receive them, and we do not pass on your information to third parties.